MOHRE UAE Complaints: Are you facing workplace issues in the UAE such as unpaid salary, contract violations, or unfair dismissal? Don’t worry; MOHRE UAE complaint services are designed to help protect your rights. The Ministry of Human Resources and Emiratisation (MOHRE) offers a simple and secure process for filing labour-related complaints.
This article explains how to file a complaint online in 2025, what documents you’ll need, and how long it typically takes to receive a resolution.
MOHRE UAE Complaints How to File Labour Complaints Online
When Should You File a Complaint with MOHRE?
MOHRE UAE Complaints: You can file a complaint with MOHRE if you face:
Salary delays or non-payment
Contract violations (e.g., job title, pay, duties)
Unfair termination or resignation issues
Workplace harassment or abuse
Non-provision of end-of-service benefits
Improper working hours or unsafe conditions
Important: Complaints must be filed within one year of the incident.
Step-by-Step: How to File a Labour Complaint Online (2025)
MOHRE UAE Complaints: There are two main ways to submit your complaint:
Via MOHRE Website
Through the MOHRE Mobile App
Method 1: MOHRE Website
Website: https://www.mohre.gov.ae
Steps:
Visit the MOHRE portal and go to the “Contact Us” section
Click “Register Labour Complaint.”
Choose your role: Employee, Employer, or Public
Fill out the complaint form, including:
Company Name
Your Name, Emirates ID
Complaint type (e.g., unpaid salary)
Brief description of the issue
Upload supporting documents (optional but helpful)
Submit and receive a reference number via SMS
Method 2: MOHRE Mobile App
Download:
Android: Google Play Store – MOHRE UAE
iOS: App Store—MOHRE UAE
Steps:
Open app → Sign up or log in
Tap “File Complaint.”
Select your category
Submit complaint with brief details
Track complaint status within the app
Required Information & Documents
While filing, you may be asked for
Emirates ID or Passport copy
Labour Card Number
Offer letter or contract (PDF)
Screenshots of salary delays (if applicable)
Employer trade license (if public complaint)
More documents = faster resolution
What Happens After You File?
Phase 1: Phone Mediation (Call from MOHRE)
MOHRE will contact both parties within 5 working days
If resolved, complaint is closed
If unresolved, case moves to Phase 2
Phase 2: Formal Labour Court Referral
You receive a referral letter to file a legal case in Labour Court
You will NOT need a lawyer if the issue is straightforward
The court reviews documentation and delivers a ruling
MOHRE acts as the first point of legal mediation in labour disputes.
MOHRE Helpline Support
| Support Type | Contact Info |
|---|---|
| Toll-Free | 800 60 |
| WhatsApp Service | +971 92 60 60 60 |
| ask@mohre.gov.ae | |
| Working Hours | 8:00 AM–8:00 PM (Mon–Sat) |
Tips to File a Strong Complaint
Keep your contract and offer letter safe
Maintain records of salary transactions
Report as soon as you notice an issue
Stay polite and accurate in your description
Use screenshots and attachments to strengthen your claim
Common Mistakes to Avoid
Submitting duplicate complaints
Not knowing your exact company trade name
Providing incorrect contact information
Waiting too long to file (after 12 months)
Can You Withdraw a Complaint?
Yes. You can withdraw a complaint if resolved amicably by:
Logging into the MOHRE app
Navigating to “My Complaints”
Selecting “Withdraw”
MahadHRC Can Help
MOHRE UAE Complaints: At Mahad HRC, we do more than help people find jobs; we also protect workers from exploitation. Our team provides:
Free consultation on workplace rights
Help with MOHRE complaint filing
Follow-ups on complaint reference status
Coordination with legal support, if needed
We’ve helped thousands of workers resolve issues without going to court.
Conclusion
MOHRE UAE Complaints: The UAE government has made it easier than ever to report unfair treatment at work through the MOHRE UAE complaints system. With just a few clicks, employees can protect their rights and get the justice they deserve. Filing early, providing documents, and staying cooperative with MOHRE staff is the key to a fast and fair resolution.