Lost Emirates ID in UAE: In 2025, one of the most frequent HR issues in UAE companies is a lost Emirates ID. Employees may lose their ID at work, in public places, or during travel. Since the Emirates ID is tied to the worker’s visa, bank account, WPS salary, insurance, and residency status, the employer is responsible for reporting and replacing it.
This guide from Mahad HRC UAE will help your company handle any lost Emirates ID incidents smoothly, legally, and without delays or fines.
What to Do Immediately If an Emirates ID Is Lost
Lost Emirates ID in UAE: As an employer, the moment your worker reports a lost Emirates ID, you must:
Get a written statement from the employee
Verify passport copy + visa validity
Visit the nearest ICP Customer Happiness Center
Submit a lost ID report
Apply for ID replacement (fee AED 300–400)
Track and collect the new card
Delays can block salary processing, insurance claims, and visa renewals.
Lost Emirates ID in UAE—What Employers Should Do in 2025
Where to Report Lost Emirates ID (2025)
Lost Emirates ID in UAE: You can report the lost Emirates ID through:
1. ICP Customer Happiness Center
Locations: Dubai, Abu Dhabi, Sharjah, Ajman
Take passport copy, visa page, and police report (if required)
Fill out “ID Card Replacement” application
2. ICP Smart Services Website
Go to https://icp.gov.ae
Choose ID Card Replacement
Submit online form, upload documents, pay fees
Delivery via Emirates Post within 3–5 working days
Required Documents for Replacement
Lost Emirates ID in UAE:
| Document | Mandatory |
|---|---|
| Passport Copy | ✅ |
| Residency Visa Page | ✅ |
| Passport-sized Photo | ✅ |
| Lost ID Report Form | ✅ |
| Police Report (if theft suspected) | Optional |
Employers should ensure the worker’s documents are updated and accurate.
Emirates ID Replacement Cost in 2025
Lost Emirates ID in UAE:
| Fee Type | Amount (AED) |
|---|---|
| Application Fee | 300 |
| Service Fee | 70 |
| Printing & Courier | 30–50 |
| Total Estimated Cost | AED 400–450 |
The employer usually covers the cost unless the employee is found negligent.
Impact of Lost Emirates ID on Salary, Banking & Medical
Lost Emirates ID in UAE: Losing the Emirates ID has multiple consequences:
1. Salary Transfer Blocked
WPS salary cannot be processed without a valid Emirates ID for most bank-linked accounts.
2. Medical Claims May Be Denied
Insurance companies often require Emirates ID for verification. Delay in replacement may delay treatment.
3. Visa Renewal on Hold
If ID is lost during visa renewal, the process pauses until the new card is issued.
4. Banking Access Suspended
Without an Emirates ID, most banks freeze account changes and card replacements.
Emirates ID Replacement Timeline
Lost Emirates ID in UAE:
| Step | Time (Working Days) |
|---|---|
| ID Replacement Application | 1 |
| ICP Approval | 1–2 |
| Card Printing | 2 |
| Emirates Post Delivery | 2–3 |
| Total | 5–7 Working Days |
Mahad HRC ensures real-time ID tracking throughout the process.
Employer Responsibilities After Lost Emirates ID
Lost Emirates ID in UAE:
| Task | Deadline |
|---|---|
| Report ID lost | Same day |
| Submit replacement form | Within 48 hours |
| Update WPS records | Within 7 days |
| Inform MOHRE (if linked) | Optional |
| Deliver new card to employee | Immediately after receipt |
Delays beyond 7 days can result in administrative fines if MOHRE or ICP audits find workers without IDs.
Common Mistakes Employers Must Avoid
Lost Emirates ID in UAE:
| Mistake | Risk |
|---|---|
| Not reporting ID loss | Legal liability |
| Delayed application | Visa and salary issues |
| Allowing worker to work without ID | MORE fine |
| No record of lost ID incident | Audit failure |
| No duplicate ID scanned | HR compliance risk |
At Mahad HRC, we recommend keeping both digital and physical records of every Emirates ID.
Tips to Prevent Emirates ID Loss in the Workplace
Encourage staff to store IDs in wallets/passport holders
Don’t allow workers to carry IDs during risky work (construction, cleaning)
Maintain scanned copies in HR system
Offer secure ID lockers in staff accommodation
Conduct orientation sessions on ID responsibility
How Mahad HRC Supports Employers in ID Management
Lost Emirates ID in UAE: We handle
ID loss reporting & ICP application
Full ID replacement documentation
Real-time Emirates ID tracking
Employee coordination
Legal advisory for delay or theft cases
Whether you’re managing 5 or 500 workers, we reduce the risk, cost, and stress of Emirates ID incidents.
Final Words
“A lost Emirates ID can affect everything from salary to health insurance. Employers must act fast, document well, and ensure zero impact on operations.”
Lost Emirates ID in UAE: With Mahad HRC UAE, you get structured ID management, audit-ready records, and compliant replacement handling all under one roof.